Jan 02, 2025  
2024-2025 Catalog 
    
Catalog Navigation
  Catalog Home
  Locations
  Academic Calendar
  Message from the President
  Disclaimer
  General Information
  Admission
  Tuition/Financial Aid
  Student Support
  Academic Policies
  Academic Awards
  Workforce Solutions
  Programs of Study
  Programs by Career Pathways
  Programs by Department
  Course Descriptions
  Student Policies and Procedures
  Weapons Policy
  MGCC Student Complaint and Grievance Policy
  Policy on Expressive Activity
  MGCC Contagious Disease Policy
  Student, Parent, and College Communication
  Computer Guidelines
  Personnel Listing
  Addendum
  Student Code of Conduct Addendum
  Free Speech and Expressive Activity Addendum
  VCCS Speech Annual Report 2024
  VCCS Policy on Expressive Activity
  Adminstrator Speech Resources 2024
  Student Speech Resources 2024
  My Portfolio
HELP
2024-2025 Catalog
Facebook this Page (opens a new window)
Tweet this Page (opens a new window)
Add to Portfolio (opens a new window)

ITE 180 - Help Desk Support Skills

Credits: 3

Emphasizes instruction in customer support techniques required for analyzing and coordinating software and hardware solutions for end-user needs. includes evaluation and communication techniques required to provide help desk support necessary to transfer knowledge and enable implementation of a solution.

Lecture Hours per Week: 3-4


Facebook this Page (opens a new window)
Tweet this Page (opens a new window)
Add to Portfolio (opens a new window)