Jun 17, 2024  
2023-2024 Catalog 
    
2023-2024 Catalog [ARCHIVED CATALOG]

IT Technical Support, CSC


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Program Head
Tamra Lipscomb
tlipscomb@mgcc.edu
540-863-2896

Purpose
The Career Studies Certificate in IT Technical Support is designed for individuals seeking employment in a technical support/help desk field and for those persons employed who wish to update their skills. Admission Requirements
Individuals accepted for Admission to the College are eligible to enter the IT Technical Support program. Students are expected to be proficient in basic English, mathematics and reading. Appropriate developmental courses are available for those who need to update their skills.

Program Description
This curriculum will prepare students for employment as help desk specialists/technicians, desktop support specialists, and technical support specialists. Upon completion, graduates are prepared to study for the CompTIA A+ and Security+ industry certifications.

Employment Outlook
As employers upgrade computer systems. Technicians must be available to assist with installing, maintaining, and upgrading. Job prospects are expected to be favorable.

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